Controlling a productive information system can be a complicated practice as well as monotonous task for operators. Subsequently a manager should be aware that the business' information management goals will vary over time and particular steps or practices may need to be used or repeated in future. Managers should be aware of a number of ways by which information technology can impact other organizations and how the system can function. They should also be responsive to the fact that these consequences can be both negative or positive. Almost everything relies on the manager's skills.

Systems management, also known as change control is the process in which changes in the system are put into operation. This process is done in a controlled manner, hence the term change control, through the use of a pre-delineated model or framework. In hindsight, this method makes use of the systems management software which is very useful in making sure that any and all important changes are done systematically to achieve organizational changes and to search for possible solutions to problems that are associated with ineffective performance of your computer system and networks.

This is done remotely so even when the office is closed things can be repaired, slow servers can be noticed and repaired, and when the office reopens in the morning everyone will find that their systems work exactly the way they should, and they are none the wiser of any problems that existed or were repaired the night before.

Cost Reduction: First of all, no company, big or small, needs to worry about not benefiting from system management. The only debatable point is the ROI related to the cost of the software and paying a system administrator. Regardless, once implemented, it cuts down the need for IT staffing and other related expenses on a long-term basis. The real savings come from the capability to install new systems and software faster and at a lower cost. Companies start using client-server architecture, ERP and other kinds of enterprise level software and systems. It helps them expand, and open branches where otherwise it may not have been possible. End of the day, it leads to a massive makeover for the entire company, with large-scale improvements in distribution, productivity, work flow and reporting capabilities.

Managers have to develop proper documentation of how the system works and organize effective training for the employees on how to use the system. Both manual and computerized documentation help diagram and instruction sheets. Subsequently, this will avail the employee an opportunity learn how to use the system for different purposes. Beyond pure documentation, however, training may also include sessions which will enable employees to practice using the system under the guidance of experts.

Then there is configuration control, which is the list of methods and approval stages that are needed to modify a configuration point's traits and reinitiate them. Configuration status accounting is the facility needed to document and deal with the configuration baselines correlated to each point at any time period. The last task is Configuration audits, which has two aspects: functional audits and physical audits. The former deals with the functional and performance attributes of the configuration point. On the other hand the latter makes certain that the configuration point is established according to what is required by the detailed design records.


Any service worth having is an expense, but when the benefits of having the service outweigh the costs associated with them then you should know that you are making a great business decision, and that is why so many businesses are taking that leap and purchasing remote management services.